The global care management market was valued at US$ 11.5 Billion in 2022, and is projected to reach US$ 33.3 Billion by 2030, growing at a CAGR of 14.41% from 2023 to 2030. The report identifies North America as the largest market for care management solutions, followed by Europe, Asia Pacific, Latin America, and the Middle East & Africa. The global care management market refers to the market for healthcare software solutions and services that enable healthcare providers to manage and coordinate patient care across multiple settings and care teams. The care management market is driven by the increasing need for efficient and cost-effective healthcare delivery, rising healthcare costs, and the growing focus on patient-centric care.

Major players in the care management market include Cerner Corporation, IBM Corporation, Epic Systems Corporation, Allscripts Healthcare Solutions, Inc., McKesson Corporation, Koninklijke Philips N.V., and Optum, Inc. These companies are investing in research and development activities to develop new and innovative care management solutions to meet the growing demand for integrated and patient-centric care.

Market Dynamics

Driving Factors

The driving factors of the global care management market include:

Government initiatives: Governments worldwide are implementing initiatives to promote healthcare IT adoption and reduce healthcare costs. For instance, the US government has implemented the Medicare Access and CHIP Reauthorization Act (MACRA) to incentivize healthcare providers to adopt value-based care models and reduce healthcare costs.

Patient-centric care: The focus on patient-centric care is increasing globally. Patients are becoming more involved in their care and are demanding personalized and coordinated care across different care settings and teams. Care management solutions can help healthcare providers meet these demands by enabling them to provide coordinated and patient-centered care.

Value-based care and population health management: The shift towards value-based care models is driving the demand for care management solutions. Value-based care models focus on achieving better health outcomes at a lower cost by improving care coordination and population health management. Care management solutions can help healthcare providers achieve these goals by enabling them to manage and coordinate care across different care settings and teams.

Restraining Factors

The restraining factors of the global care management market include:

Privacy and security concerns: The use of electronic health records and other healthcare IT solutions has raised privacy and security concerns. Patients are concerned about the security of their health information and may be reluctant to share their data with healthcare providers.

Resistance to change: The adoption of care management solutions can be challenging, particularly in healthcare organizations that have established ways of working. Resistance to change can act as a barrier to adoption, particularly in organizations that are already facing a high workload.

Lack of skilled personnel: The implementation and use of care management solutions require skilled personnel, including IT professionals, healthcare providers, and administrative staff. The shortage of skilled personnel in these areas can be a major challenge, particularly in developing countries.

Opportunity Factors

The global care management market presents several opportunities for growth and innovation. These opportunities include:

Expansion into emerging markets: Emerging markets present a significant opportunity for growth in the care management market. As healthcare spending increases in these markets, there will be a growing demand for care management solutions that can help healthcare providers manage and coordinate patient care.

Development of AI and machine learning technologies: AI and machine learning technologies have the potential to transform care management by enabling healthcare providers to analyze large amounts of patient data and identify patterns and insights that can inform treatment decisions.

Use of telemedicine: The use of telemedicine has increased significantly in response to the COVID-19 pandemic. Care management solutions can help to support telemedicine by enabling healthcare providers to access patient data and coordinate care remotely.

Focus on patient engagement: There is a growing focus on patient engagement in healthcare. Care management solutions can help to support patient engagement by providing patients with access to their health information and enabling them to participate in their care.

Challenges Factors

The global care management market is a rapidly growing sector, driven by the increasing demand for healthcare services and the need for improved patient outcomes. However, there are several challenges that the industry faces, including:

Data privacy and security concerns: Care management involves the collection and sharing of sensitive patient information, which raises concerns around data privacy and security. Healthcare organizations need to ensure that they have robust data protection measures in place to comply with regulations and protect patient confidentiality.

Cost constraints: Care management requires significant investment in technology, infrastructure, and personnel, which can be a barrier to entry for smaller organizations. Additionally, cost constraints in healthcare systems can limit the resources available for care management initiatives.

Workforce shortages: There is a growing shortage of healthcare workers, particularly in fields like nursing and home care, which can limit the ability of healthcare organizations to provide high-quality care management services.

Segmentation Analysis

Mode of Delivery Outlook

On-premise delivery mode of delivery involves the use of software installed on local servers to provide care management services. This delivery mode is popular because it provides greater control and security compared to cloud-based software. Mobile-based delivery mode of delivery involves the use of mobile applications to provide care management services. This delivery mode is popular because it allows for greater flexibility and accessibility compared to web-based or on-premise software.

End User Outlook

This segment includes hospitals, clinics, and other healthcare facilities that offer care management services to their patients. Healthcare providers use care management solutions to manage patient care plans, track patient health, and improve care outcomes. They also use these solutions to monitor patient compliance with medications, follow-up appointments, and other treatments. Care management solutions help healthcare providers to coordinate care across different settings, including hospitals, primary care clinics, and home care.

Payers refer to insurance companies, government agencies, and other organizations that pay for healthcare services. Care management solutions are used by payers to manage the cost and quality of care for their members. These solutions help payers to identify high-risk patients, provide targeted interventions, and reduce hospital readmissions. Payers use care management solutions to improve the health of their members while controlling costs.

Regional Analysis

North America is the largest market for care management due to the high prevalence of chronic diseases, increasing healthcare costs, and advanced healthcare infrastructure. The United States is the largest contributor to the North American market, driven by the high adoption of healthcare IT solutions and increasing government initiatives to improve healthcare quality and reduce costs.

Latin America is a growing market for care management, driven by increasing government initiatives to improve healthcare infrastructure, rising healthcare spending, and a growing patient population. Brazil, Mexico, and Argentina are the major contributors to the Latin American market.

The Middle East and Africa region is expected to witness moderate growth in the care management market due to increasing healthcare spending and improving healthcare infrastructure. Saudi Arabia, United Arab Emirates, South Africa, and Egypt are the major contributors to the Middle East and Africa market.

Scope Of Report:

The Global Care Management Market has been segmented into:

By Component

• Services
• Software

By Mode of Delivery

• Web-based
• Cloud-based
• On-premise

By End-use

• Healthcare Providers
• Healthcare Payers
• Others

By Region

• North America
• US
• Canada
• Mexico
• Rest of North America
• Europe
  • Germany
  • France
  • Italy
  • Spain
  • UK
  • Nordic Countries
    • Denmark
    • Finland
    • Iceland
    • Sweden
    • Norway
  • Benelux Union
    • Belgium
    • The Netherlands
    • Luxembourg
  • Rest of Europe
• Asia-Pacific
  • Japan
  • China
  • India
  • Australia
  • South Korea
  • Southeast Asia
    • Indonesia
    • Thailand
    • Malaysia
    • Singapore
    • Rest of Southeast Asia
• Rest of Asia-Pacific
• The Middle East & Africa
• Saudi Arabia
• UAE
• Egypt
• South Africa
• Rest of the Middle East & Africa
• Latin America
• Brazil
• Argentina
• Rest of Latin America

Market Players 

The global care management market is highly competitive and fragmented, with numerous players vying for market share. Some of the key companies in the market are:

• Allscripts Healthcare, LLC
• Epic Systems Corp.
• Cognizant
• ExlService Holdings, Inc.
• Koninklijke Philips N.V.
• Cerner Corp. (Oracle)
• ZeOmega
• Medecision
• IBM

The global care management market is highly competitive with the presence of several key players offering a range of solutions and services. Some of the major players in the market include Cerner Corporation, Allscripts Healthcare Solutions, Koninklijke Philips N.V., Epic Systems Corporation, and Athenahealth, Inc. Other significant players in the market include ZeOmega Inc., IBM Corporation, McKesson Corporation, and Medecision Inc.

The market is also characterized by the presence of several smaller players offering specialized solutions for specific healthcare sectors, such as long-term care, home healthcare, and hospice care. These smaller players often compete on the basis of niche expertise and personalized service.

Overall, the global care management market is expected to grow due to increasing demand for coordinated care, rising healthcare costs, and advances in technology. As the market continues to evolve, companies that can offer innovative and comprehensive solutions that cater to the unique needs of their customers are likely to have a competitive advantage.

Strategic Developments

The global cannabis market has been seeing a lot of developments in terms of mergers, acquisitions, and investments in recent years. Here are some of the notable ones:

Cerner Corporation acquired Kantar Health: In 2021, Cerner Corporation, a leading provider of healthcare information technology, acquired Kantar Health, a healthcare data analytics company. This acquisition is expected to enhance Cerner's ability to offer data-driven insights and support to healthcare providers.

Allscripts Healthcare Solutions acquired CarePort Health: In 2020, Allscripts Healthcare Solutions, a provider of healthcare IT solutions, acquired CarePort Health, a care coordination and management platform. This acquisition is expected to strengthen Allscripts' care management capabilities and expand its market reach.

Athenahealth, Inc. acquired Praxify Technologies: In 2019, Athenahealth, a provider of cloud-based healthcare IT solutions, acquired Praxify Technologies, a provider of mobile care coordination solutions. This acquisition is expected to enhance Athenahealth's care management offerings and expand its mobile capabilities.

Koninklijke Philips N.V. launched CareSage: In 2020, Koninklijke Philips N.V., a global healthcare technology company, launched CareSage, a cloud-based remote care management solution. CareSage is designed to help healthcare providers monitor and manage patients remotely, reducing hospital admissions and improving care outcomes.

Medecision Inc. received investment from BlueMountain Capital Management: In 2021, Medecision Inc., a provider of care management solutions, received a significant investment from BlueMountain Capital Management, a healthcare investment firm. This investment is expected to support Medecision's growth and expansion in the care management market.